YOU ASK — WE ANSWER
HOW DOES "ONLINE THERAPY" WORK?
We want your therapy experience with us to be as close to in-person, real life therapy as possible. Therefore, we utilize a HIPAA compliant service called Secure Video for all of our online communications with you, and a service called Zoom for our encrypted video conferencing. Our hope is that no matter where you are, you will be able to see us as if we are in the same room. Even the functions are similar to going to an office. You will check in to your appointment online, electronically sign any forms that may be waiting for you, send us anything that you want us to have through Secure Video file sharing, and we will be notified that you have arrived to our virtual waiting-room, just like if there was a front desk. The process is easy and we will walk you through how it's done no matter how "tech savvy" you are (or are not).
WHAT SORT OF EQUIPMENT IS REQUIRED TO USE YOUR SERVICES?
The answer to this questions is best given by our video-conferencing service, Secure Video. They list all technology requirements at:
The short answer is that if you have a computer or tablet that is newer than 2011 with video and speaker capability, you should be able to access services with little problem. Please review the list of devices at if you are unsure.
WHO DO YOU SEE IN THERAPY?
We see adults, adolescents, couples, and families of all ages for a variety of therapy services. We require that most of our patients be Americans who are affiliated with an embassy overseas, but we will see other English speakers who are comfortable conducting mental health appointments in this language. Of course, because of license regulations, we can also see persons residing in our home districts of D.C. and Virginia. A list of typical reasons people come to Therapy Solutions Abroad can be found on the Our Services page. We are able to address a large variety of issues and would to speak with you about your options. Please email us to see how we can help!
WHAT IS THE NEW PATIENT PROCESS?
After you review our website you may either a) request a consultation via calling us or b) email us at firstname.lastname@example.org. If you have been referred by a healthcare professional, please let us know.
Your consultation is an opportunity for you to briefly tell us how we may be able to help you, and answer any questions you have. We can also begin get to know you and determine if the services we offer are suitable to meet your needs. Together, we can then determine a way forward.
We want to ensure that you receive the best care possible. We know that this occasionally means referring you to another provider who is better suited to address your needs. We will always be honest about this, and do our best to connect you with who you need. If we are the best fit for you, we will then schedule an initial Intake Assessment appointment with a therapist, who will discuss all of the details of working with us and go more in depth into what has been going on for you. At this point, you and your therapist will decide the best course of action, and set up future appointments.
IS DISTANCE THERAPY NEW?
No. Though practicing across borders is not new for mental health, regulatory agencies only function in their own jurisdiction (i.e. country or state). Thus, we have to examine the regulations in each individual jurisdiction to know where we can ethically practice and how.
ARE YOU LICENSED?
Dr. Sanness is independently licensed to practice professional counseling in Washington DC. She has an L.P.C. (licensed professional counselor) certification.
Dr. Nelson is independently licensed as a Clinical Psychologist (LP) in the state of Virginia.
These licenses are restricted to the jurisdictions in which they are issued, and do not represent international practice licenses.
As far as we aware, no such license exists. Many countries have their own regulations for the practice of psychology and counseling, and some have none. As a result, we are limited on what we are allowed to call ourselves abroad, how we are allowed to advertise, and where we are allowed to practice, because we are not and cannot be licensed in every country around the world.
Many countries allow us the ability to practice as therapists, as long as we do not purport that we are licensed abroad. Because of this, we need to state that we are not likely licensed providers (mental health counselors, psychologists, etc) in the country where you live. Before entering into any relationship we will always discuss our services with you and reserve the right to decline providing services based on your location.
WHAT INFORMATION DO YOU PROVIDE TO CLIENTS ABOUT YOUR ABILITY TO PRACTICE?
Before entering into a relationship we will always discuss in detail the limitations of our practice with you to make clear the nature of our relationship with you and the services we provide.