We take privacy very seriously at Therapy Solutions Abroad, so we want to make sure that we ensure transparency with all of our site visitors and clients. Please know that we will never knowingly sell your personal data, or use it for any purpose other than to facilitate service provision. Common examples of uses of personal data in a mental health setting are record keeping, communication with insurance companies, providing information to prospective clients, or to coordinate care with other services providers.
Since we are largely an online clinic, and have a website and blog, we also have the ability to encounter your personal data in these places. Below, please find some specific information on the technology we use to help us better serve our clients:
Who Do You Use for Your Website Developer?
We use Wix for our website development and our monthly mental health blog. All of our website and blog subscriber data are stored through them. If you contact us through our website, this is also where your contact information is stored.
Who Do You Use for Your Mental Health Services?
We use Secure Video for our video conferencing services. We have a Business Associate Agreement (BAA) with them, and they maintain our compliance with the Health Information Portability and Accountability Act (HIPAA) and the General Data Protection Regulation (GDPR).
What Data Do You Collect From Me?
According to Wix, we receive, collect and store any information you enter on our website or provide us in any other way, such as the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, payment information, blog comments, and appointment history. In these interactions, we may also receive personal information, such as your name, phone number, and reason you are considering mental health services. If you use the "Contact Us" buttons to get in touch with us, the information you transmit is also sent to our email account so we can respond to you promptly. Please note that we are therapists, and as such, are not specialists in information technology, so though we have the ability to, we do not currently analyze website visitor data or use it to target our marketing. If you would like more information, to see any data pertaining specifically to you, or you would like us to remove any data, you can contact us at firstname.lastname@example.org.